COMPANY PROFILE: BRITISH AIRWAYS

Why not take your talents to the skies! 

Consider yourself a natural people-person? Do you embrace responsibility and enjoy stepping up to any challenge? 

If you want to work in a dynamic, fast-paced environment, you might want to consider British Airways. 

A British business with a global presence - British Airways is the second largest UK based airline carrier. It was voted Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, based on customers. 

But don’t just take their word for it, have a read for yourself. 

At British Airways it’s all about the British state of mind, regardless of where you actually come from. Making it a company that reflects diversity in all its forms, building a team that reflects the great British spirit and everything that’s adored about our country.  

A 24-hour business which operates all 365 days of the year, globally. 

Commitment and adaptability along with warmth and positivity are key attributes of staff members here. As well as consistently delivering excellent efficiency and that all important around the clock service.

Did you know?

British Airways are currently trialling fully autonomous robots onboard flights to carry out simple tasks, while human staff deal with the more complex duties. Cool or creepy? I can’t decide. 

BA - Overview plane image.jpeg

Job Roles:

A career that goes the extra mile…

  • Guide customers through check-in, departure and boarding through a role in Airport Customer Services.

  • Keep passengers safe and be a part of their travel memories in a Cabin Crew position. 

  • Be the first point of contact, reassuring customers and solving queries without having to be in the skies or even at the airport for that matter! A Customer Service Advisor at the Global Engagement Centre is looking like the future. 

  • Get out of your comfort zone by working on a variety of aircraft projects you won’t find anywhere else in the Engineering Department.

  • Fly one of the worlds most diverse aircrafts, while being a leader aspired to by many, making a significant difference to each passenger’s experience, as a Pilot.

  • If working behind the scenes is more your thing, and you seek variety in your role, have a look into Grounds Operations & Cargo. This department is crucial in ensuring the smooth and safe running of all journeys. 

  • A role within the Corporate & Support Functions team includes a wide range of opportunities such as Analysts, Digital Strategists, Designers, HR & Legal, Finance, Sales and Communications.


Apprenticeship and Graduate programs:

British Airways do regularly offer apprenticeships, so make sure you keep an eye out for opportunities on their website.

Graduate opportunities are available internally and with partner AG Tech - If you want to get stuck into the technology behind the company, this one’s for you. 

Internal graduate programs covering; Data Analytics, Finance, Future Leaders, Logistics, Internships and Business placements could be on the cards. 

When applying, you’ll be asked some eligibility questions to see if you’re a good fit, then depending on the program you may be asked to complete a Numerical Reasoning and possibly an Inductive Reasoning test. 

BA - Overview plane image 2.jpeg

Progression

British Airways provides a personal development programme offering everyone to gain further experience and to learn new important skills, no matter what role you’re in.

As this business and industry as a whole reinvents itself so rapidly, training is continuously evolving. 

There appears to be a more structured career path to follow for many teams within the company, however in others, there is way more flexibility in how you can progress in your role. 

If leadership is where you’re heading towards, your potential is bound to be fulfilled by the high-performance culture existing at this company. 

How British Airways is helping combat climate change

  • Over 170 War on Waste members, playing a key role in promoting best practice and identifying new ways to improve recycling and waste reduction throughout the entire cabin crew team.

  • They’ve pledged to remove a quarter of a billion single-use plastic items from flights by the end of 2020. They’ve also made changes such as using bamboo alternatives to plastic stirrers for example, and replacing plastic wrapping for headsets and blankets with paper wrapping instead.

  • They committed in 2019 to achieving net zero carbon emissions by the year 2050.

So what are your thoughts after reading this?

If you think you’ve got what it takes to join forces with British Airways, check out their website in the link below for more details on everything mentioned in this company overview. 

Remember if you need any help or advice on your career options, get in touch with all your questions or if you would like more information.

British Airways website: https://careers.ba.com/


AUTHOR: GRACE MCGRATH - DIGITAL RESEARCHER

Grace

Digital Researcher at HICAMO

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